Our clients’ satisfaction is the main priority for the Mimush clothing line. We are always available with caring, maintaining and wearing advice for the products sold though mimush.ro.
Moreso, according to the Romanian laws, the client has the right to cancel the purchase if he/she wishes to do so.
Therefore, if the client wants to cancel the purchased products on mimush.ro he must write an e-mail to firstname.lastname@example.org / email@example.com in 3 working days, after the delivery. The client will specify the return intention, the reasons behind this decision and the identification information (name, surname, phone number, adress). Together we will find the right refund method.
Products should be returned, unused and with all garment tags still attached. The shipping costs of the returned products falls exclusively onto client’s obligation.
Attention: the returned products must arrive to the seller, mimush.ro, after no later than 14 days (legal term).
Mimush.ro can not be held responsible for the handling of packages during shipping, and therefore can not accept refunded products which are damaged during that time.